We purposely ask for very little personal information, and we STRONGLY encourage you to use common sense on our Site when talking with others. Do not reveal home addresses, or anything else that you wouldn’t want a stranger to have.
Collection Of Personal Information
The Personal Information we gather from you helps us learn about visitors to the Site, our customers and potential customers. We use this information to better tailor the features, performance and support of our products and services, and to offer you additional information and opportunities
Personal Information You Provide To Us
We collect the following Personal Information that you submit to us voluntarily:When you chat with one of our staff, we collect your e-mail address and other information (at your option) including your gender, date of birth, the city, state and country where you live and any other additional information you may volunteer. When you contact us by e-mail with an inquiry we will collect your name, e-mail address and any information contained in the e-mail you send us, as well as any documents and materials attached to such e-mail. When you provide us with feedback, we will collect your e-mail address and the feedback that you submit.
Personal Information Collected Via Technology
An “Internet protocol address “or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. We track IP Addresses solely in conjunction with session cookies to analyze our web page flow.
“Cookies” are small pieces of information that a web site sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Site. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Site may not work properly.
Our third-party advertising partners and affiliates may employ a software technology called clear gifs, which is also known as Web Beacons/Web Bugs, that help us better manage content on the Site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
Use Of Information
In general, Personal Information you submit to us is used by us either to respond to inquiries and requests that you make, to enable us to get in contact with you, or to aid us in providing better services and products to you. We may also use your Personal Information to provide you with newsletters, unless you request not to receive such communications from us.
When you request assistance through the Site, you are consenting and authorizing GratitudeAmerica, or any of it’s entities to share your personal information with third parties in connection with such assistance request. GratitudeAmerica does not guarantee that any request for assistance will be accepted or acted upon by any third party. We may create Anonymous Information records from Personal Information by excluding information (such as your name) that makes the information personally identifiable to you. We may use this Anonymous Information to analyze inquiry, request, and usage patterns so that we may enhance services and Site. GratitudeAmerica reserves the right to use and disclose Anonymous Information to third parties in its discretion.
Message Boards And Other Public Forums
As a service to our Visitors and Members, we feature message boards, chat rooms, and other public forums (each, a “Public Area”) where users with similar interests can share information, or where users can post questions for experts to answer. Any information that you reveal in a Public Area is by design open to the public. You should think carefully before disclosing any Personal Information in any Public Area. What you post may be seen, disclosed to, or collected by third parties, and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes.
Disclosure Of Personal Information
Regardless of any choices you make regarding your Personal Information (as described below), we may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property or those of third parties. Where your Personal Information has been requested by any governmental entity or other third party pursuant to a subpoena or similar legal process, we will notify you as quickly as practicable before providing any such information, unless we are legally prohibited from doing so or we believe in good faith that disclosure is or may be necessary to protect life, avoid serious physical injury or property loss or damage, or to prevent or investigate an ongoing crime. We will undertake efforts to see that any third party with which we share or otherwise disclose personal data is under an obligation to use the personal data solely for the purposes for which the data was disclosed.
Your Choices Regarding Your Personal Information
Upon a visitor’s request via U.S. mail or through emailing us at firstname.lastname@example.org .com, we will provide to the visitor a summary of any Personal Information retained by us regarding that visitor that has been voluntarily provided by the visitor to us through online forms, registration forms, surveys, e-mail, or another online avenue. A visitor may modify, correct, change, delete or update his or her Personally Information by contacting us via U.S. mail at the addresses below or by emailing us at. You may also request deletion of your email address by contacting us at email@example.com . Other data that you have provided to us will continue to remain within our files at our discretion even though your email is deleted. We will respond to your request to access this data within 30 days of our receipt of the request. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org. Despite anything herein to the contrary, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
No Attorney Client Relationship
All information on this site or provided through any other means, such as, but not limited to, phone, email, in person, is not provided to you as part of an attorney-client relationship and is not intended to constitute professional or legal advice. Visiting this site and utilizing any other of our means of communication is no substitute for seeking counsel from an attorney or professional, and merely sending an email to VetsGuide.Org will not create an attorney-client relationship. Before acting on any information in this website or our other means, you should contact a professional on your matter or an attorney licensed to practice in your state.
We use a tool called “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.